VISIT INSTRUCTIONS
» Patients should be escorted by ONE parent or guardian.
» If you do not have any COVID symptoms, please enter the building and check in with our staff to complete a symptom and exposure questionnaire.
» If you do have COVID symptoms, such as fever or shortness of breath, please do not enter our building and instead call (231) 737-0411 for more instructions.

IMPORTANT
WE ARE NOT EMERGENCY CARE.
Please call 911 or visit your nearest ER if you have a medical emergency or COVID symptoms.
clock Mon 9am-6pm, Tue-Fri 9am-5pm

Employment

Phone Nurse Triage

Job Functions

  • Answers and triage patient phone calls along with scheduling patient appointments for sick visits.
  • Schedules follow-up visits from med centers and ER.
  • Consult the physician as necessary.
  • Documents properly in Epic EMR.
  • E-prescribes, after verifying pharmacy and allergies, for patients upon instruction from the physician.
  • Track, and sort, and review all lab/test results/x-ray’s and relay back to patients after interpretation by the physician.
  • Orders and instructs patients regarding preparation for tests.
  • Performs late night duties on a rotating schedule.

Skills & Abilities

  • Critical thinking and triage skills a must.
  • Excellent communication, computer knowledge, and telephone etiquette.
  • HIPPA compliant
  • Good teamwork
  • Dependable

Education & Qualifications

  • Triage experience required.
  • Medical terminology required.
  • Medical office experience preferred.
  • Epic experienced preferred.
Apply Now

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